Frequently Asked Questions
Everything you need to know about finding your perfect fit.
How do I know which width fitting I need?
We offer a comprehensive size guide on each product page. We recommend measuring both the length and the circumference of your foot at the widest point to determine if you require an E, EE, 4E, or 6E fit.
What is your return policy for shoes that don't fit?
We offer a 30-day return policy for all unworn footwear in its original packaging. If your shoes aren't the perfect fit, you can return them for a full refund or an exchange for a different width.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your wide-fit shoes for an upcoming event.
Do you offer shoes for specific medical conditions?
Yes, many of our styles are designed with extra depth and soft leather to accommodate conditions such as bunions, hammer toes, and edema, providing comfort without sacrificing style.
Are your shoes suitable for orthotics?
Most of our wide-fit shoes feature removable insoles, allowing you to easily insert your own custom orthotics for personalized support.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay to make your shopping experience as seamless as possible.